• In the accomplishment of objectives of the marine transportation, real estate, and other group businesses, we shall contribute to our society by providing regular high-quality services at an appropriate price while operating under fair, clear, and free competition conditions.
• It is a matter of course that an enterprise is established to make a profit. Therefore, we also have to improve our middle and long term performances in order to raise the enterprise value; however, we must not raise the enterprise value without losing social benefits. We must demonstrate a positive contribution to our society. We must always keep in mind that we are operating not only for the company, but also for mankind.

• In this chapter, the word compliance means "observing the law" and "maintaining a system for the observance of the law."
• We keep to the letter of law in carrying out while at the same time taking into consideration the purposes of social norms and ethical codes as protected by legislation and regulations.
• While performing business operations, we shall follow domestic legislation concerned with commercial,　companies, antitrust, and financial Instruments & exchange laws, the international rules relating to marine vessels, and the laws and regulations of those countries and regions in which we have business operations.
• If an executive or an employee of our company obtained information on a matter that is disadvantageous or is considered to be potentially disadvantageous to our company, he/she must report it to the Stakeholder Relations Management Research Group as soon as possible.
• We shall never be involved in an antisocial organization or a group that jeopardizes social order and safety.

• We shall never discriminate in employment, transactions, etc., for national, racial, religious, age, gender, or other unjust reasons.
• We shall respect human rights in the workplace so as to maintain an environment in which employees can work comfortably.

• Accidents that happen on marine vessels or in office buildings used for our business operations have a high risk of causing fatal injury, damage to customer assets, and environmental pollution. Safety, therefore, becomes a priority in our business operations.

• In order to reduce environmental loads produced by our business operations, we shall observe the appropriate domestic and international laws and rules that are intended to preserve the ocean, atmospheric, harbor, building, and soil environments.

• In this charter, the customer means any general business partner who receives or pays the cost.
• We must not discriminate between our customers based on whether the customer receives or pays the cost or on the size of the company. We have to deal equally with every customer in a sincere, kind, and polite manner. Moreover, we shall take rapid and appropriate actions to meet customer needs in order to improve customer satisfaction.
• Our executives and employees must take appropriate action to ensure that they realize that a long-lasting reliable relationship with a customer is a treasure bringing prosperity to our company. They should also be aware that every member constructs a reliable relationship when representing our company while receiving a customer.

• We shall strive to communicate adequately in a manner that considers the benefits of every stakeholder, including stockholders, customers, employees, local inhabitants, and citizen groups, and ensures that information we are understood by them.
• We shall disclose appropriately and without delay information about the enterprise, including that disadvantageous to our company.
• We shall not disclose information on an individual customer or information on the privacy of either a corporation or an individual.