Management

Sustainability Management

Policy and Strategy

Basic Views

With companies required to implement sustainability initiatives even more than before, the IINO Group has stepped up its efforts to implement management that emphasizes sustainability.

We have formulated IINO VISION for 2030 as our long-term target, and to achieve the vision, we aim to become an "independent global company that continues to evolve with creative ideas in response to the demands of the times" by driving various initiatives to create social value and contribute to a sustainable society. In 2021, identified materiality (key sustainability issues) based on the two axes of business and social impact, taking the opinions of our stakeholders into account. In "The Adventure to Our Sustainable Future," our new mid-term management plan we have been implementing since FY2023, we have also positioned the creation of social value by overcoming materiality as a key strategy.

Philosophy System

Structure

Sustainability Promotion Structure

In "Be Unique and Innovative.: The Next Stage - Towards 2030," the previous mid-term management plan that was announced in 2020, the IINO Group committed to promoting ESG management. As a part of sustainability initiatives identified as a key strategy in the plan, IINO established the IINO Environmental Task Force made up of personnel from multiple Group companies and departments to drive implementation of those efforts.

In June 2022, the existing task force was reorganized with the establishment of the Sustainability Promotion Department as a dedicated department tasked with further enhancing ESG management. We also formed the Environmental Promotion Working Team and CSR Working Team within the department to promote sustainability initiatives including the environment and human resources across the IINO Group.

IINO Group's Management System
Management System Certifications (IINO LINES)

The Company obtained ISO 9001 (quality management system) and ISO 14001 (environmental management system) certifications for its Shipping Business in March 2004 to enhance customer satisfaction and reduce environmental impact. The Company also obtained ISO 9001 and ISO 14001 certifications for its Real Estate Business in March 2005. In accordance with the Quality and Environmental Policy, the Company is working to improve operations by the quality and environmental management systems based on the ISO standards that encompass the Shipping and Real Estate businesses. At present, the Company has no sites that have received ISO 45001 or OHSAS 18001 certification.

Quality Policy and Environmental Policy (IINO LINES)

Quality Policy

  1. We will provide high-quality services to meet customer requirements for the safe transportation of cargo through safe ship operation and the provision of safety and comfortable rental space in rental buildings.
  2. We will develop a management system related to quality (QMS) at the company level, formulate quality goals and targets, periodically assess the state of achievement, and pursue improvements.
  3. We will conduct awareness raising activities regarding quality for Group officers and employees, and ensure that quality policies take root.
  4. We will comply with relevant legal requirements and other requirements.

Environmental Policy

  1. We will develop a management system related to the environment (EMS) at the company level, establish environmental goals and targets, periodically assess the state of achievement, and pursue improvements.
  2. We will conduct environmental awareness-raising activities for Group officers and employees and try to instill environmental policies so that each employee has stronger environmental awareness and can executive business from the perspective of environmental conservation.
  3. We will engage in initiatives such as reducing the use of resources including natural resources, recycling, reducing waste, conserving energy, reducing water usage, and switching to renewables, and strive to improve energy efficiency in the Shipping Business and Real Estate Business.
  4. We will avoid having an impact on biodiversity and seek restoration should any impact occur. In addition, we will curb greenhouse gas emissions, respond to the impact on climate change by reducing emissions, and pursue investments in tangible and intangible assets that help reduce the impact on the environment in order to cut air pollutant emissions.
  5. We will engage in communication with stakeholders to reflect their feedback in environmental conservation activities, and collect and disclose environmental information. In addition, we will collaborate with stakeholders as a member of local communities to actively implement environmental conservation activities.
  6. We will comply with relevant legal requirements and other requirements.

Yusuke Otani
President and Representative Director
Established October 7, 2003
Revised October 1, 2017
Revised December 6, 2022
Revised April 1, 2023

Management System Certifications (Group Companies)

In addition to the IINO Group, IINO Marine Service Co., Ltd. (IMS) (ship management) and IINO Building Technology Co., Ltd. (IBT) (building management) have obtained ISO 9001 and ISO 14001 certifications in our Group companies. Combined, the sales generated by these three companies account for approximately 90% of IINO Group revenue.

IINO Marine Service's Initiatives

IMS has integrated its management systems based on ISO 9001 and ISO 14001 in accordance with its business philosophy on Health, Safety, Security, Environment, and Quality. IMS has incorporated the principles underlying ISO requirements in its services for the management of ships (33 vessels as of June 30, 2023) contracted by its customers (ship owners) and is working to achieve continuous improvement of its operations.

Moreover, IMS became the first company in Japan to obtain the Green Award certification* in 2004. IMS has continued to maintain outstanding quality management and environmental management for environmental conservation, and in November 2022 large LPG carriers were newly added to the vessels it manages.

Against the backdrop of serious global environmental issues, the shipping industry is facing stricter environmental regulations, such as the enforcement of the Ship Ballast Water Management Convention and regulations for controlling NOx and SOx emissions. Through the implementation of management systems based on ISO standards, IMS is committed to ensuring compliance with environmental regulations in Japan and overseas and will promote initiatives to reduce environmental impacts.

*
Certification granted to vessels that combine high levels of quality, safety, and environmental performance and the companies that manage them by the Green Award Foundation, which was established in 1994 by the Dutch Ministry of Transport and Rotterdam Municipal Port Management.

IINO Building Technology's Initiatives

IBT is applying integrated management systems based on ISO 9001 and ISO 14001 to the buildings it manages (four buildings as of March 31, 2022 so that its operations reflect ISO requirements.

Regarding environmental protection, IBT emphasizes energy saving and resource saving in its building management and is contributing to the minimization of environmental impacts through the reduction of greenhouse gas emissions. The Group's flagship IINO Building has reacquired Top-level Facility certification for the third compliance period (FY2020 – FY2024) of the global warming countermeasures conducted by the Tokyo Metropolitan Government.

Regarding safety, we obtained the fire safety building certificate (commonly called Excellence Mark) from the Tokyo Fire Department for the building in 2018 and also reacquired it in FY2020. In addition, starting in FY2021 we established accident review meetings. These meetings are an initiative to ensure that tenants and visitors can be provided with safety and security by conducting detailed analyses of the accidents that have occurred in the buildings we manage each month, while taking steps to prevent recurrences.

Initiatives

IINO Group's Initiatives for ISO 9001/14001 Requirements

The IINO Group's basic approaches to ISO 9001 and ISO 14001 are described below.

  1. First, an organization identifies problems in an area subject to management (i.e., operational quality for ISO 9001 and reduction of environmental impact for ISO 14001), prioritizes identified problems according to the degree of risk mitigation and expected results, and sets its challenges and goals.
  2. Next, the organization develops a plan to solve the identified challenges (Plan) and puts the plan into practice (Do).
  3. After implementing it, the organization checks if the plan solved its challenges, reviews the outcome of the plan as necessary (Check), and makes improvements (Act) by such means as changing a way of implementing the plan for future activities.

ISO standards require organizations to make continuous improvements by implementing this PDCA (Plan, Do, Check, and Act) cycle in their activities.

ISO standards have been revised as necessary. Recent major revisions include the following. In response to these revisions, Group companies that acquired certification also made major revisions to their quality and environmental management systems in October 2017.

In order to pursue the provision of high quality service (IINO Quality) stated in the IINO Group's current mid-term management plan, the Group is promoting continuous improvement of its entire operations by implementing the PDCA cycle based on the above-mentioned concept of the ISO standards.