2．Measures to develop personnel

• Implementing technical training and safety training
  To operate vessels with safety and efficiency, we implement technical training, certification training, and technological improvement training for seafarers, held by various equipment manufacturers, and strive to improve individual knowledge and skills. The whole crew needs to work as one to achieve the safe operation of ships, and we emphasize mutual understanding and building relationships among the diverse seafarers working on ships, and incorporate training related to cross-cultural understanding, harassment prevention, and mental health. These training exercises are managed with a training matrix, and seafarers are able to receive education and training at the appropriate time that are relevant for their positions.
• Sea-shore job rotation to foster maritime technology experts with comprehensive skills
  To develop maritime technology experts with comprehensive abilities not only in maritime vessel operation abilities but also in areas such as vessel management and technical support for new businesses, the Company conducts job rotations periodically for seafarer to serve in onshore duties. Additionally, to foster maritime technology experts with global sensibilities, we also conduct placement to overseas offices.

3．Measures to maintain a comfortable workplace environment

To maintain and support a workplace environment for seafarer, who conduct operations away from family on ships that are active 24 hours a day, 365 days a year, the Company has adopted the following measures.

• Management of labor and rest time
  To secure adequate rest time, the vessels managed by the Group have management systems to track labor and rest time online, and rest time for crew is monitored and managed.
• Measures to prevent overwork
  Crew workloads are controlled by monitoring labor and rest time for crew on each ship and implementing measures such as providing additional crew members in cases where overwork is projected.
• Installation of ship-based Wi-Fi
  Each ship has ship-based Wi-Fi environments installed that can communicate at all times, providing an environment where the crew can utilize their own smartphones to communicate with family and friends via emails, chats and SNS.
• Family invitations to ships
  We have systems in place to provide support for travel expenses and lodging for crew family members to visit the crew onboard when ships enter port.
• Crew mental care
  In a shipboard environment, where the work, private life and rest are confused, it is necessary for seafarer to be able to mentally switch between work and rest. To ensure that mental health does not deteriorate due to stress, the Company conducts training and practice on board for crew and managers in areas such as stress understanding, self-care, response to mental deterioration, and line care*.
• *Line care
  Mental health measures in which managers take the initiative to grasp and improve the work environment through communication with employees.